Privacy Policy

Welcome to www.businessplanninganswers.com! We value your privacy. This Privacy Policy applies to this website, www.businessplanninganswers.com, and its subdomains (collectively, the “Website” or “Site”), and all portals, products, goods, services, events, and interactive features, or other services controlled by BUSINESSPLANNINGANSWERS (a wholly owned subsidiary of Simple Biz Forms, LLC) (referred to herein as “BUSINESSPLANNINGANSWERS,” “we,” “us” or “our”) that post a link to this Privacy Policy. This Privacy Policy is expressly incorporated into our Terms & Conditions (“Terms”) and governs information that we collect from you on the Site, as well as through other online and offline communications with our personnel. We refer to all of the above as our “Services.” If you have questions about this Privacy Policy,

As a preliminary matter, we handle all information you provide us with the utmost care. At times, we may need to disclose your personal information to third parties outside the company who may be assisting us with providing Services to you, as set forth in this Policy.

Please note that if you voluntarily provide your information in the course of interfacing with the Site or using our Services, we will take that as your agreement to our collection, use, and disclosure of your information as set forth in this Privacy Policy.

This Privacy Policy does not apply to any products, goods, services, websites, or content that are offered by third parties (“Third Party Services”), which are governed by their respective privacy policies.

What Information We Collect

a. Information You Provide to Us

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”). During your use of the Services, we collect Personal Information such as:

Your first and last name, email address, home or business address, shipping address, telephone numbers, mobile numbers, credit card or debit card number, your payment and/or service history;
Your social security number or other government-issued identification, if needed to establish a Federal Tax ID number;
Your employer and/or job title or corporate information that you provide to us;
Information that you share via the chat function on the Site (please note that we do not collect consumer information via the Site’s online chat or Contact Us function unless you provide it);
If you apply for employment with us, your current or past employment or educational information; and/or
Other information that could reasonably be used to identify you personally or identify your household or device.

We may also obtain Personal Information from you where you expressly provide us with the information. Examples of sources from which we collect information include telephone calls with you, letters, e-mails or other communications from you, information provided via online chat or support services, web forms or inputs/uploads into our Site, documents you have provided to us, or references and referrals provided to us in connection with your employment application.

Your decision to provide us with Personal Information is voluntary, but if you choose not to provide any requested information, you may not be able to take advantage of all the features of the Site or our Services.

b. Information That Is Automatically Collected

Like many businesses, we and/or our service providers may automatically collect and/or store certain information when you visit or interact with the Site (“Usage Information”). This Usage Information may be stored and/or accessed from your personal computer, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Site. Usage Information may include:

Your IP address, IDFA, Android/Google Advertising ID, IMEI, or another unique identifier;
Your Device functionality (including browser, browser language, operating system, hardware, mobile network information);
Referring and exit web pages and URLs;
The areas within the Site that you visit and your activities there, including remembering you and your preferences;
Your Device location or other geolocation information, including the zip code, state or country from which you accessed the Services;
Your Device characteristics; and
Certain other Device data, including the time of day you visit our Site or other information used to provide analytics or other usage information.

For location information, we may use this information to provide customized Services, content, promotional offers, and other information that may be of interest to you.

If you no longer wish for us or our service providers to collect and use location information, you may disable the location features on your device. Consult your device manufacturer settings for instructions. Please note that if you disable such features, your ability to access certain features, Services, content, promotions, or products may be limited or disabled.

c. Information from Third Parties

The Site may include functionality that allows certain kinds of interactions between the Site and your account on a third-party website or application. The use of this functionality may involve the third-party site providing information to us or us providing information to the third party. For example, we may provide links on the Site to facilitate sending a communication from the Site, or we may use third parties to facilitate emails or postings to social media (like a “Share” or “Forward” button). These third parties may retain any information used or provided in any such communications or activities and these third parties’ practices are not subject to our Privacy Policy. We may not control or have access to your communications through these third parties. Further, when you use third-party sites or services, you are using their services and not our services and they, not we, are responsible for their practices. You should read the applicable third-party privacy policies before using such third-party tools on our Site. Please also see our Terms & Conditions for further information.

How We Use Your Information

We may use your information for various purposes, including the following:

Responding to your requests for information;
Providing products or Services to you, or updating you on the status of an order;
Verifying your identity and for fraud prevention;
Processing your payments (we use a third-party processor for payments and never retain your payment card information);
Providing you with updates and information about products and Services we provide;
Sending you marketing information about BUSINESSPLANNINGANSWERS;
Sending you email communications such as electronic newsletters about our Services, events and promotions, as well as periodic customer satisfaction, market research or quality assurance surveys that may be of interest to you;
Improving the effectiveness of our Site, our marketing endeavors, and our product and service offerings;
Customizing your experience on the Site;
Identifying your product and service preferences, providing personalized content and ads and informing you of new or additional information, products and services that may be of interest to you;
Helping us address problems with and improve our Site and our products and services, including testing and creating new products, features, and services;
Providing order-related messages (including reminders and updates on your orders) and other communications and messages;
Protecting the security and integrity of the Site, including understanding and resolving any technical and security issues reported on our Site;
Engaging in analysis, research, and reports regarding the use of our Site and Services;
For internal business purposes, including but not limited to evaluating your employment application or administering employee benefits, such as medical, dental, commuter and retirement benefits, including recording and processing eligibility of dependents, absence and leave monitoring, insurance and accident management, rewards or discount programs offered to employees;
Complying with the law and protecting the safety, rights, property or security of BUSINESSPLANNINGANSWERS, the Services, and the general public and
For other purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.

Disclosure of Your Information

We may share your information, including your Personal Information, with government agencies issuing the tax ID number, as well as with our affiliates, service providers, business associates, and other third parties that perform essential services for us; for example, a payment processor, a cloud-service or internet service provider, an email marketing vendor, a customer service provider, or entities that handle other business functions for us.

As permitted by law, we insist that these partners follow the same rules and standards with respect to your personal information as we do, and we typically have a contractual agreement in place with the other party which prohibits them from disclosing or using the information other than for the purposes for which it was disclosed.

We do not sell, rent or lease our customer lists to third parties. If you are a India resident, you may have additional rights with respect to the transmission of your information for this purpose. Please see the section entitled “Your India Privacy Rights” below for more information. We may also share the information we have collected about you, including Personal Information, as may be disclosed at the time you provide your information in addition to as described in this Privacy Policy.

We may aggregate, de-identify, and/or anonymize any information collected through the Site or Services such that such information is no longer linked to your Personal Information. We may use and share this aggregated and anonymized information (which is no longer Personal Information) for any purpose, including without limitation, for research and marketing purposes, analytics, and may also share such data with our affiliates and third parties, including advertisers, promotional partners and others.